UX Designer
Job Details
ELIGIBILITY: Only candidates currently residing in Ontario will be considered. Applications from outside Ontario will not be reviewed or responded to. This is a strict onsite/hybrid role.
Closing Date: Wednesday, September 9, 2026 at 12:00 p.m.
Location: Toronto, Toronto, Ontario, Canada
Client: Ministry of Public and Business Service Delivery and Procurement
Start Date: 2026-10-01
End Date: 2027-03-31
Work Arrangement: Onsite
Job Type: Contract
Job ID: 11577
Project Overview
The services of a fee for service resource to support front end development related to Vital Events.
Key Responsibilities
- Create effective, user friendly and visually appealing interfaces.
- Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
- Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
- Take a user-centered design approach and rapidly test and iterate the designs.
- Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes
Qualifications & Requirements
REQUIRED
- Must be able to work 5 days onsite per week in Toronto
- Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
- The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
- Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
- Experience with Figma, XDstudio is a must
- Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
- Relevant experience creating GUI designs based on user interaction and performance
- Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
- Proficiency with design and prototyping tools
- Thorough understanding of the limitations and appropriate use of web development technologies
- Experience in designing online programs with emphasis in the emotional aspects of human experience
- Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
- Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
- Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
- Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
- Experience identifying design problems and devising elegant solutions
- Experience making strategic design and user-experience decisions related to core, and new, functions and features
- Experience gathering user feedback to configure existing interfaces
- A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
NICE TO HAVE
- Experience coding in HTML, CSS and JavaScript is an asset
EVALUATION CRITERIA
User Experience / Product Design - 40%
- Design experience and expertise in developing and executing strategies that improve overall user interactions with digital, user-centric products and services, resulting in measurable enhancements and positive user feedback
- The ability to lead the design of complex digital services from concept to production and the ability to draw on your expertise to develop and maintain a high bar for user experience standards and performance measures
- Demonstrated experience creating design deliverables such as mood boards, collaboration boards, empathy maps, user flows, wireframes, mock-ups, and interactive prototypes
- Demonstrated experience creating deliverables such as design blueprints, information architecture, presentations and reports.
- A solid understanding of generative and evaluative user research methods and how user research can be incorporated continuously in the digital product lifecycle
- Hands-on experience creating user research plans, recruiting participants, facilitating user research, analyzing findings and delivering insights
- Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
- Experience researching and applying industry best practices to support your design deliverables
- The ability to incorporate web analytics, visitor feedback, performance metrics and other data to inform design decisions
- Practice providing rationale for design decisions in group settings with multiple stakeholders
- Experience with Figma, XDstudio is a must
- Experience coding in HTML, CSS and JavaScript is an asset
Communications - 20%
- Ability to communicate designs in clear and understandable manner, present recommendations and provide advice to the stakeholders
- Ability to collaborate with technical experts and business subject matter experts to elicit key information relevant to user experience and service design
- Strong facilitation skills leading design discussions and negotiations
Agile Product Development - 20%
- Experience working in an agile product teams
- Demonstrated willingness to iterate work output based on feedback
- Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
Design Portfolio - 20%
- Candidate to include the link to their portfolio of work
Key Skills & Competencies
Figma, XDstudio, HTML, CSS, JavaScript, Wireframing, Prototyping
Applications for this position will be accepted until Wednesday, September 9, 2026 at 12:00 p.m..
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