Senior Solution Architect - CRM

Project Overview

Ontario’s 19 regulatory ministries, supported by over 3,500 frontline staff, deliver essential compliance services such as licensing, inspections, monitoring, investigations, and enforcement to protect the health, safety, and well-being of Ontarians. However, these ministries currently rely on fragmented and aging IT systems that are duplicative, costly and hinders the government’s ability to share data, assess risk, and deliver consistent user experiences. To address these challenges, Regulatory Compliance Ontario (RCO), the Ontario Ministry of Agriculture, Food and Agribusiness (OMAFA), and the Land and Resources I+IT Cluster (LRC) are leading the development of a Common Compliance Management Platform (CCMP). This enterprise initiative aims to define a standardized, modular, and composable technology solution for regulatory compliance services across the Ontario Public Service (OPS). The CCMP will align with the OPS Target State Architecture and support a more integrated, scalable, and user-centered approach to compliance service delivery.

Key Responsibilities

• Lead the design of CCMP solution ecosystem including CCMP data model that aligns with enterprise standards, policies, and seamless integration with enterprise data platform, security requirements, and best practices.
• Engage with clients and stakeholders to gather business and technical requirements, develop solution architectures and proposals, provide cost estimates, support governance approval, and facilitate acceptance of solution design.
• Lead the assessment of the impact of new technologies and services on existing system landscape, and provide recommendations that support modernization and future-state technology strategies.
• Provide strategic architecture leadership and advisory services to ensure solution design meet business objectives, align with enterprise architecture, and are delivered effectively throughout the project lifecycle.

Qualifications & Requirements

REQUIRED

• Must be able to work 5 days onsite per week in Toronto
• Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
• Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows
• Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
• Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
• Produce architecture deliverables including: Physical Architecture Diagrams, Solution Architecture Documents, Integration Architecture Specifications, Security Architecture Designs, Data Flow Diagrams, Environment Architecture

NICE TO HAVE

• Microsoft Certified: Dynamics 365 Solution Architect Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Azure Solutions Architect Expert certification.

EVALUATION CRITERIA

Technical Skills - 60%

• Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
• Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies.
• Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.
• Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
• Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
• Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration.
• Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies.
• Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.
• Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards.
• Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.
• Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.
• Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.
• Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance.
• Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices.
• Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes.

Communication, Consultation, Collaboration and Facilitation Skills - 40%

• Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches.
• Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations.
• Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business.
• Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives.
• Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders.
• Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps.
• Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams.
• Strong facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations.
• Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams.
• Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.

Key Skills & Competencies

Microsoft Dynamics 365, Solution Architecture, Microsoft Dataverse, Data Modeling, Entity Design, Security Models, Data Management, Power Platform, Model-Driven Apps, Power Automate, Power Pages, Business Process Flows, Azure Integration Services, App Services, Azure Functions, API Management, Cloud-native, Enterprise Integration Architecture, Integration Patterns, MuleSoft, API-led Connectivity, Service Orchestration, Dynamics 365 Security Models, Access Controls, Data Segregation, Multi-tenant Platforms, REST APIs, Power Automate Workflows, Business Process Orchestration, Dynamics 365 Plugins, PCF Controls, Custom APIs, Enterprise Data Architecture, Common Data Model, Data Integration, Migration Strategies, Information Governance, Cloud Security, Identity & Access Management, Microsoft Entra ID, Role-Based Access Control, CRM