Systems Testing/QA Specialist

Project Overview

Key Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
• Executes functional, integration, system, and regression tests.
• Validates that the system behaves as expected under various conditions.
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
• Works closely with developers to reproduce and resolve issues.
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
• Integrate automated tests into CI/CD pipelines.
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
• Maintain detailed documentation of test results, test coverage, and quality metrics.
• Provide input for user manuals and release notes.
• Ensure testing processes comply with industry standards and regulatory requirements.

Qualifications & Requirements

REQUIRED

• Must be able to work 5 days onsite per week
• 5+ years of experience with DevOps/Agile/Scrum Methodology working with Web and Mobile technologies, as well as different OS/Platforms
• 5+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing
• Solid experience creating Test Strategy/Test Plan document
• 5+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements
• Extensive experience with preparing detailed test cases to test functionality

NICE TO HAVE

• prior OPS/Public sector exp
• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases

EVALUATION CRITERIA

QA and Technical experience - 50%

• 5+ years of experience with DevOps/Agile/Scrum Methodology working with Web and Mobile technologies, as well as different OS/Platforms
• 5+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing
• Solid experience creating Test Strategy/Test Plan document
• 5+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements
• Extensive experience with preparing detailed test cases to test functionality
• Proven experience with identifying bugs in software; excellent ability to document and explain bugs/issues to Dev and business teams
• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports
• Hands on experience with various defect tracking tools
• Experience creating test cases and test scenarios in HP ALM and DevOps
• Hands on extensive experience with creating Automation suites, work with scripts for project Iterations, executing automation testing, and analyzing results, providing a report to the project team and management on the bottlenecks and trigger points
• Testing tools and techniques: AODA – JAWS, VoiceOver and other market leading voice tools

Experience - 25%

• Experience with statistics tools, e.g. Google Analytics and Crystal reports

Communication Skills - 25%

• Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
• Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients
• Ability to communicate designs and development in clear and understandable manner

Key Skills & Competencies

DevOps, Agile, Scrum, Web Technologies, Mobile Technologies, OS/Platforms, Manual Testing, Systems Testing, Mobile Testing, AODA Testing, UAT Testing, Test Strategy, Test Plan, BRD Analysis, Test Cases, Defect Tracking, HP ALM, Test Automation, JAWS, VoiceOver, Google Analytics, Crystal Reports, Micro Focus, OpenText UFT, Selenium, TestComplete, Postman, CI/CD Pipelines, JIRA, Bugzilla, Azure DevOps, Performance Testing, Stress Testing, Load Testing, Object-Oriented Testing, Information Management, AODA, Programming Languages, Information Retrieval, Test Data Management, Data Migration Testing, Transformation Testing, JMeter, LoadRunner, Security Testing, Penetration Testing, Python, JavaScript, Bash, SQL, Backend Testing, TestRail, Zephyr, Cypress, API Testing, CASE Tools, Version Control