Product Manager

Project Overview

Government Services Integration Cluster (GSIC) is expanding and improving government services to make them simpler, more accessible, modern, secure, and scalable. The initiative will provide citizens with centralized, personalized, seamless access to Ontario government services, supported by modern architecture and user-centric design to deliver and continuously improve key digital services.

Key Responsibilities

• Gather and prioritize product and customer requirements
• Define the product vision
• Ensure the product supports overall strategy and goals
• Identify and fill product gaps
• Generate new ideas to grow market share
• Improve customer experience
• Drive growth
• Create buy-in for the product vision internally and with external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches with public relations, executives, and product management team members
• Evaluate promotional plans for alignment with product line strategy and effective messaging
• Act as a product evangelist to build awareness and understanding
• Visit customers to solicit feedback on products and services
• Deliver MRDs and PRDs with prioritized features and corresponding justification
• Assess partnerships and licensing opportunities with external third parties
• Run beta and pilot programs with early-stage products and samples
• Become an expert with respect to the competition

Qualifications & Requirements

REQUIRED

• Must be able to work 5 days onsite per week
• Extensive experience developing and owning product vision, strategy and roadmap for complex IT systems
• Experience leading dynamic, cross-functional teams in achieving common objectives through continuous design and delivery of user-centric products
• Demonstrated strong decision making and prioritization skills
• Proven success in managing all aspects of product development lifecycle from its inception to launch
• Extensive experience translating product vision into epics and user stories and managing the product backlog
• Experience working closely with engineering teams, diving into technical details and leading technical discussions
• Extensive experience with modern technology stack and integration with legacy systems
• Experience with DevOps Azure

EVALUATION CRITERIA

Product Management - 50%

• Extensive experience developing and owning product vision, strategy and roadmap for complex IT systems
• Experience leading dynamic, cross-functional teams in achieving common objectives through continuous design and delivery of user-centric products
• Demonstrated strong decision making and prioritization skills
• Proven success in managing all aspects of product development lifecycle from its inception to launch
• Strong knowledge and experience with project management methodologies, principles and processes
• Extensive experience with Agile methodology and managing product scope, budget and timelines
• Extensive experience translating product vision into epics and user stories and managing the product backlog
• Experience in assessing and analyzing customer needs, market trends, build vs buy decisions
• Proven leadership and collaboration with design, UX, and engineering teams as well as other internal and external partners

Technical Experience - 20%

• You are curious, with innovative engineering mindset and are able to understand complex technical concepts of the product
• Experience working closely with engineering teams, diving into technical details and leading technical discussions
• Extensive experience with modern technology stack and integration with legacy systems
• Experience managing complex privacy, policy and security requirements throughout product design and delivery process
• Experience delivering products that meet the standards under the Accessibility for Ontarians with Disabilities Act (AODA) and WCAG 2.1 AAA (also acceptable is WCAG 2.0 AA being the minimum legal requirement in Ontario )

Communication - 30%

• Exceptional writing and presentation skills
• Experience collaborating with both technical and non-technical stakeholders
• Extensive experience working and collaborating with a large and complex group of stakeholders
• Communicates with clarity and is able to get ideas across to teams/stakeholders without ambiguity

Key Skills & Competencies

Agile methodology, Azure DevOps, DevOps, Epics, Integration, Legacy systems, MRD, PRD, Product backlog, Product lifecycle, Product roadmap, Product strategy, Prototypes, Project management, User stories, WCAG 2.0, WCAG 2.1, AODA