Project Overview

The OPGT Modernization initiative supports the ongoing provision of services to Ontarians who cannot care for themselves and have no one else able to act on their behalf. Phase 1 implemented a cloud-based, fully integrated Microsoft Dynamics 365 solution to replace end-of-life case, financial, and document management systems. Phase 2 will enhance the MVP by adding additional workflows, automation, and new features and functionality.

Key Responsibilities

Support delivery of assigned enhancements for the OPGT Modernization program beyond the MVP
Implement configurations, customizations, and integrations within Microsoft Dynamics 365 and supporting systems
Translate approved technical designs and user stories into tested, deployable solutions aligned with architecture, security, and development standards
Design, develop, and implement configurations, extensions, and custom components within Microsoft Dynamics 365 Customer Engagement (CE) and related modules
Implement and support integrations between Microsoft Dynamics 365, enterprise systems, and external applications using approved integration patterns and tools
Produce unit-tested, performant, maintainable code that meets quality, security, and operational standards
Support system, integration, and user acceptance testing by resolving defects, validating data accuracy, and addressing technical issues
Participate in deployment activities and provide technical support during post-go-live stabilization
Contribute to technical documentation to support ongoing operations and long-term solution sustainability

Qualifications & Requirements

REQUIRED

Must be able to work onsite
5+ years of experience developing and supporting enterprise applications, including Microsoft Dynamics 365 Customer Engagement (CE)
Proven experience implementing configurations, customizations, and integrations within complex enterprise environments
Experience supporting iterative or enhancement-driven delivery approaches, including post-MVP solution evolution
Experience working within structured governance and security frameworks

NICE TO HAVE

Experience with Microsoft Dynamics 365 Finance & Operations (F&O), particularly in integration or data-interaction contexts
Knowledge of Power Platform components, including Power Apps and Power Automate
Understanding of Dataverse, platform extensibility, and integration capabilities
Strong experience with C#, JavaScript, Power FX, and related development technologies
Familiarity with Azure-based application hosting and integration concepts
Understanding of CI/CD and DevOps practices in enterprise delivery environments
Experience implementing integrations and data flows across enterprise systems
Understanding of data validation, transformation, and performance considerations
Experience working in cross-functional delivery teams comprising internal and vendor resources
Ability to follow approved architecture standards, security practices, and development guidelines

EVALUATION CRITERIA

Dynamics 365 Configuration, Customization & Development Experience - 40 points

Demonstrated hands on experience designing, developing, configuring, and extending Microsoft Dynamics 365 Customer Engagement (CE) solutions within enterprise IT environments
Experience implementing Dynamics 365 CE configurations and customizations, such as:
forms, views, and dashboards
workflows, business rules, and process automation
security roles and data access configurations
Development of custom components, plug ins, or extensions within Dynamics 365 CE using appropriate technologies, such as:
C# / .NET
JavaScript
Power Fx (where applicable)
Practical experience working with the Dynamics 365 platform and Dataverse, including:
entity structure and relationships
data handling, validation, and integrity
platform extensibility capabilities
Demonstrated ability to translate approved technical designs and user stories into functional, tested solution components in alignment with established architecture, security, and development standards
Experience enhancing or modifying existing Dynamics 365 CE solutions in post MVP or enhancement driven delivery phases, rather than greenfield development only
Demonstrated experience working in solution environments where Dynamics 365 CE integrates with other enterprise systems, including integration adjacent exposure to Finance & Operations (F&O) data structures, functional concepts, or integration touchpoints

Integration & Data Flow Implementation Experience - 25 points

Demonstrated experience implementing and supporting integrations and data flows between Microsoft Dynamics 365 Customer Engagement (CE) and other enterprise systems
Experience implementing integration components that connect Dynamics 365 CE with:
enterprise systems
external or third party applications
supporting platforms or services
Practical experience working with data flows and interfaces, including:
data ingestion, transformation, and movement
handling inbound and outbound data exchanges
basic understanding of synchronous and asynchronous integration behavior
Experience supporting integration scenarios involving Finance & Operations (F&O), including:
exposure to F&O related data structures or functional concepts
troubleshooting or supporting CE–F&O integration touchpoints
deep F&O development is not required
Familiarity with approved enterprise integration patterns and tools, such as:
API based integrations
service based or event driven approaches
batch or scheduled data processing, where applicable
Experience implementing or supporting integrations using Azure based integration or data platform components (e.g., integration services, data pipelines, security and identity considerations) at a development or support level

Quality, Testing & Production Readiness - 20 points

Demonstrated experience producing tested, production ready software solutions within enterprise IT environments
Experience developing and delivering unit tested and maintainable code, ensuring solutions meet functional, performance, and quality expectations
Practical experience supporting system testing, integration testing, and user acceptance testing (UAT) by:
analyzing and resolving defects
validating data accuracy and solution behavior
addressing technical issues identified during testing
Experience supporting deployment, go live, and post deployment stabilization activities, including troubleshooting issues in production or near production environments
Awareness of production readiness considerations, such as:
error handling and logging
performance and scalability impacts
operational supportability and maintainability
Experience working in delivery environments where quality and security standards must be met prior to release, including adherence to defined testing and release processes

Development Practices, Collaboration & Standards Adherence - 15 points

Demonstrated experience working within structured enterprise delivery environments, adhering to established development practices, standards, and collaborative team models
Experience following approved architecture, coding, and security standards when implementing solution components, rather than defining those standards
Familiarity with CI/CD and DevOps practices in enterprise environments, such as:
participating in build and release pipelines
using version control systems
supporting automated deployment or testing processes
Experience working collaboratively within cross functional delivery teams, including:
developers, solution architects, business analysts, and testers
internal staff and external/vendor resources
Ability to contribute effectively within iterative or enhancement driven delivery approaches, including:
adapting to evolving requirements
supporting ongoing refinements post MVP
Demonstrated ability to document technical work, follow delivery processes, and communicate implementation details to support team alignment and operational sustainability

Key Skills & Competencies

API integrations, Azure, Azure DevOps, CI/CD, C#, Dataverse, Dynamics 365, Dynamics 365 CE, Dynamics 365 F&O, JavaScript, Microsoft Dynamics 365, Power Apps, Power Automate, Power Fx, Unit testing, Version control

OPGT MOD 2 - 2xSoft. Dev.(Snr) - 184+497 Days - [PM&Enhan]

Job Details