Software Developer - CRM

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Job Details

Closing Date: Tuesday, May 26, 2026 at 12:00 p.m.

Location: 40 St Clair Ave W, Toronto, Ontario, Canada

Organization: Ministry of Public and Business Service Delivery and Procurement

Department: Land & Resources Cluster

Start Date: 2026-06-22

End Date: 2027-03-31

Assignment Type: Onsite

Job Type: Contract

Job ID: 05221210

Project Overview

The Government of Ontario is delivering initiatives related to Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, including projects that enhance and maintain a complex Oracle Siebel Public Sector solution and its integrations with multiple ministry systems and services.

Key Responsibilities

Design and develop functionalities on DCP to support ministry business requirements
Develop and configure integration of Siebel with other ministry applications using web services or other mechanisms
Provide support, maintenance, prototyping and configuration for a complex Oracle Siebel solution
Configure and troubleshoot Siebel implementation and integrations with subsidiary systems (PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS/ArcGIS) in development and production environments
Conduct root cause analysis to troubleshoot and resolve defects and incidents
Document processes, technical designs, and update build books
Provide accurate estimates for proposed features/enhancements and review estimates from other team members
Engage with LRC and program staff to expedite implementation; work with the project manager and lead architect during planning and design
Design and develop prototypes and proof of concepts
Document performance measures of new environments
Evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
Research Oracle tools and techniques to recommend improved design, functionality and/or performance
Develop unit testing scripts to confirm successful installation/configuration
Develop prototype integration framework using Open UI scripting, EAI, EIM, ETL web services and REST service
Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
Ensure compliance with I&IT and communication standards and directives (e.g., AODA, digital design principles and web style guides)
Ensure designs are resizable/scalable for multiple screen platforms
Recommend development and support technologies that provide more efficient code management
Ensure web pages are AODA compliant and compatible across multiple browser technologies
Develop testing scripts to ensure integrity during change
Define diagnostic methods to support incident management
Troubleshoot problems in DR/RR migration and LOV migration with LRC staff

Qualifications & Requirements

REQUIRED

Must be able to work 5 days onsite per week at the identified OPS office location
10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data
10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on
Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals

NICE TO HAVE

Knowledge and experience with programming Internet-ready applications
Knowledge and experience in rapid application development (RAD) methodologies
Knowledge and understanding of Information Management principles, concepts, policies and practices
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Experience conducting design walkthrough sessions with project team

EVALUATION CRITERIA

Software Development Experience - 40%

10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
10+ years experience integrating with Single Sign On solutions like OID, ONe-Key, GO-PKI, and Public Secure
5+ years of hands on experience in developing Web Services using SOAP
5+ years experience developing integration using REST service
5+ hands on experience customizing Siebel Open UI and PM/PR scripting
5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
4+ years hands on experience with Jscript boostrap framework
10+ years experience developing unit testing scripts
10+ years setting up and developing solutions with multi-organization data structures and data visibility
10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
2+ years experience configuring in Siebel IP 20.x

Technical Skills - 25%

10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
10+ years with Siebel data modelling and EIM
5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Publisher reports, Javascript, HTML5 and CSS.
5+ years demonstrated and hands experience with the planning of ETL migrations of data from legacy solutions to the new Siebel solution using tools like EIM and development of custom data loaders

Installation, Design, Configuration, Integration and Troubleshooting - 20%

10+ years of hands on experience installing, designing and configuring complex Siebel Public Sector systems including use of Siebel ADM, Oracle OID for single Sign on authentication and Siebel server to server encryption for high sensitive data.
10+ experience troubleshooting and resolving issues of large complex Siebel Public Sector that including integration with several systems and use of Single sign-on.
10+ years of hands on experience in integrating Siebel Public Sector with non-Siebel systems like ESRI, Address Lookups (e.g Canada Post), SaaS solutions like Oracle Service Cloud and traditional middlewares like BizTalk
10+ years of hands on experience on development best practices and standards with Siebel Repository
5+ years of demonstrated and hands on experience on AODA, WCAG and assistive technologies
Experience and understanding of Workspace and parallel development
Experience with evaluating and documenting Siebel upgrade paths

Methodologies, Documentation and Soft Skills - 15%

Demonstrated knowledge and understanding of Oracle development methodologies, tools, and resources
Demonstrated experience with documentation of technical blueprints, build-books and procedure manuals
Experience with documenting processes and enhancement build books
Demonstrated ability to research and recommend Oracle tools and techniques that could be leveraged
Experience with developing prototype build books
Experience with documenting performance measures of the new environments
Experience working in an agile project delivery team
Excellent analytical, problem-solving and decision-making skills
Strong collaboration skills with a proven track record for building strong working relationships
A demonstrated team player with a track record for meeting deadlines
Strong verbal and written communication skills
Strong communication skills to present technical designs/solutions to business clients

Key Skills & Competencies

Oracle Siebel, Siebel Public Sector, Siebel EAI, Siebel EIM, Siebel Open UI, PM/PR scripting, Siebel SmartScript, Siebel Remote, Siebel e-Services, BI Publisher, SOAP, REST, Web Services, ETL, JScript, JavaScript, HTML5, CSS, Oracle OID, Single Sign-On, GO-PKI, ONe-Key, Siebel ADM, Siebel Repository, ArcGIS, GIS, Oracle Service Cloud, BizTalk, WCAG, AODA, Data migration, Data modelling, Server encryption

Applications for this position will be accepted until Tuesday, May 26, 2026 at 12:00 p.m..

If you meet the requirements for this role, please apply now.

Apply for This Position

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