Product Manager

Project Description

To provide research, analysis and planning expertise as well as project leadership to recommend and implement changes to existing programs/initiatives/projects and to create digital products that support these programs/initiatives. A Senior Product Manager will manage and lead the business analysis of the delivery of new/updated digital system/products, including the business process re-engineering and continuous improvement opportunities to meet future program and initiative needs. They lead continuous improvement projects/initiatives that optimize service delivery through best-in-class business solutions, information management and performance measurement capability. A Senior Product Manager will contribute to the development, design, and implementation strategies and business solutions.

Job Description

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including:
  • Gathering and prioritizing product and customer requirements
  • Defining the product vision
  • Ensuring that the product supports the company’s overall strategy and goals
• Gain a deep understanding of customer experience:
  • Identify and fill product gaps
  • Generate new ideas that grow market share
  • Improve customer experience
  • Drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
• Experience working with external third parties to assess partnerships and licensing opportunities
• Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience

Deliverables / Responsibilities

• Conducts business needs analysis on current corporate/ministry programs/initiatives to update existing procedures and recommends/implements changes to existing programs/initiatives through the use of digital products and digital roadmaps.
• Contributes to the initial planning and analysis, and identifies critical issues, project priorities and resource requirements, and defines deliverables and scope. Leads agile teams in the the business analysis and delivery of new/updated digital system to meet future program/initiative needs.
• Conducts environmental scans to maintain an awareness of corporate priorities, strategies and current knowledge of best practices and trends in the public and private sectors to develop plans and apply appropriate private sector approaches and expertise.
• Consults with internal stakeholders to identify business needs, approaches, opportunities and challenges, and to facilitate buy-in and support of proposed changes and implementation.
• Researches, compiles and analyses various data for analytical and descriptive reports and presentations for senior management, detailing each program/initiative, its successes, problem-areas, performance and related statistics.
• Provides advice to senior management on the interpretation and implementation of government processes, requirements and ministry direction.

Senior Product Manager Skills:

• Strategic Thinking: 30%
• Research & User Experience: 20%
• IT knowledge & experience: 20%
• Communication, Negotiation, Stakeholder Management: 20%
• Agile methodologies: 10%