Software Developer - CRM

Job Details

Closing Date: Wednesday, April 22, 2026 at 9:30 a.m.
Location: 5700 Yonge Street, Toronto, Ontario, Canada
Organization: Ministry of Public and Business Service Delivery and Procurement
Department: Health Services Cluster
Start Date: 2026-04-01
End Date: 2027-03-31
Assignment Type: Onsite
Job Type: Contract
Requisition #: RQ10885

Project Description

Job Description

Ensure Accessibility standards are met (AODA)

• Ensure Ontario Design System (ODS) standards are met

• Developing and maintaining system design models, program codes, technical documentation, and specifications

• Ensure development of application solution is implemented and in accordance with the business requirements

• Designing, developing, and implementing web applications that work across modern browsers and various platforms and mobile devices

• Conducting research and assessment of options for technical design issues

• Contributing to design/development project plans, including work breakdown and resources estimates

• Assist with data validation testing

• Assist and ensure unit testing meets expected functionality requirements

• Support User acceptance testing, defect management

• Ensuring compliance with architecture framework and system standards, and Agile Development Methodology

• Leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications

• Knowledge transfer and documentation as prescribed by the Project Manager and Manager

• Developing and maintaining system design models, program codes, technical documentation, and specifications

• Ensure development of application solution is implemented and in accordance with the business requirements.

Deliverables / Responsibilities

Public Sector Experience

• 5+ years of experience working in the healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant

• Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information, preferred

5%

Technical Expertise and Guidance

• 10+ years’ experience with Solutions development

• Experience with the privacy and security requirements or software development in a health context, or equivalent

• Demonstrated knowledge of leading technical design, security and recovery procedures for application development

• Experience with relational and hierarchical database technologies

• Demonstrated understanding and experience with the use of information retrieval packages using query languages

• Experience in producing reports and conducting unit testing and application integration testing

• Experience with one or more communications protocols

35%

Development Skills

• Experience with Vlocity platform capabilities, including FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and Salesforce.com Lightning Web Components

• Experience on Integration: Salesforce with Internal Applications

• Should have clear understanding on Security settings, governor limits, platform limitations

• Experience with Data migration

• Experience in Creating Reports and Dashboards

• Experience in using source control tolls (Git Lab), creating branches, pull request

• Good experience in implementing Continuous Integration/Continuous Delivery (CI/CD) preferably worked in Salesforce implementation project

• Should be comfortable working in Agile – epics, user stories, features, story points, etc.

• Familiar with any offline solution: E.g., pulsar

• Knowledge on MuleSoft is a plus

• Knowledge on Experience/Community Cloud is a plus

35%

Management and Communication Skills

• Strong verbal and written communication skills

• Strong interpersonal and negotiation skills

• Strong consulting skills to engage with all stakeholders

• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers

• Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations

• Demonstrated team player with a track record for meeting deadlines

15%

Analytical and Problem-Solving Skills

• Excellent analytical, problem-solving, and decision-making skills

• Proven and demonstrable troubleshooting and analytical experience

• Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications

• Experience with providing application fixes to support the user acceptance testing and deployment activities

• A motivated, flexible, detail-oriented, and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines

• Testing and deployment activities.

10%

Applications for this position will be accepted until Wednesday, April 22, 2026 at 9:30 a.m..

If you meet the requirements for this role, please apply now.

Apply for This Position

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