RQ-2026-009868 - Business Analyst - Senior for ONE ID

Project Overview

The resource will provide targeted business analysis support by working alongside the agency's business SMEs, product owners, technical leads, architects, testers, and implementation partners to develop, document, refine, and validate clear, testable, and implementation-ready Acceptance Criteria for ONE ID 2.0 user stories. This work will help ensure the ONE ID 2.0 backlog is sufficiently defined, traceable, and ready for design, build, testing, and implementation activities.

Key Responsibilities

• Analyze and decompose workflows, data needs, decision points, and exceptions for the IAA solution.
• Identify and resolve inconsistencies across user stories and capability areas.
• Research IAM concepts (digital identity, authentication, authorization) to close knowledge gaps.
• Define clear, testable acceptance criteria aligned with business rules, architecture, security, and integration needs.
• Collaborate across teams to align on requirements, dependencies, and decisions, ensuring quick resolution of gaps.
• Ensure documentation quality, adherence to standards, and maintain traceability from requirements to design.
• Support Agile delivery by participating in ceremonies and ensuring stories meet Definition of Ready
• Business analysis and requirements gathering
• Project coordination and management of small initiatives
• Research, analysis, and investigative support
• Documentation, reporting, and stakeholder engagement

Qualifications & Requirements

REQUIRED

• Must be able to work 3 days onsite per week
• 7+ years of Business Analysis experience, including 3+ years in senior BA roles supporting large-scale digital or identity-related programs.
• Proven experience developing detailed, testable requirements, process flows, workflows, functional specifications, and implementation-ready system documentation.
• Proven experience developing and managing data requirements, including data elements, structures, mappings, and data flows supporting interoperability.
• Experience within digital identity, access management, authentication, authorization, or interoperability domains.
• Hands-on experience using Azure DevOps (ADO) to manage work items, refine backlogs, organize user stories, track delivery status, and maintain documentation.
• Demonstrated ability to independently analyze, decompose, and document complex functional requirements.
• Experience in multi-stakeholder public-sector or health-sector environments.
• Proven ability to collaborate with business stakeholders, architects, product owners, testers, and integrators to drive alignment and obtain approval of requirements.
• Strong experience leading discovery sessions and translating business needs into user stories, business rules, workflows, dependencies, and detailed acceptance criteria.
• Exceptional written and verbal communication skills.

NICE TO HAVE

• Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 80063.
• Experience working in health information management, provider data, or digital health ecosystems.
• Familiarity with public-sector governance, privacy, and cybersecurity considerations.
• Proficiency with tools including Azure DevOps, Confluence, Miro/Lucid, Visio, and Excel.
• Experience working with solution integrators and large vendor teams.

Key Skills & Competencies

Azure DevOps, OIDC, OAuth 2.0, SAML, NIST 80063, Confluence, Miro, Lucid, Visio, Excel