RQ-2026-009289-Business Analyst - Senior for ONE ID Modernization Initiative
Job Details
Closing Date: Tuesday, June 23, 2026 at 12:00 p.m.
Location: 525 University Avenue, Toronto, Ontario, Canada
Client: Ontario Health
Department: Digital Excellence in Health
Start Date: 2026-07-13
End Date: 2027-05-31
Work Arrangement: Hybrid
Job Type: Contract
Job ID: 0618210
Project Overview
The Agency is undertaking a large-scale transformation to modernize the provincial provider identity, authentication, and access (IAA) ecosystem. This work is essential to enabling secure, interoperable digital health services and ensuring consistent provider experiences across the Agency system. A key component of the IAA modernization program is the development of a comprehensive, and unambiguous requirements baseline for the future solution. This includes the refinement and completion of detailed requirements in the form of outcome-based Acceptance Criteria, spanning workflow-processes (e.g., Onboard Healthcare Organization) and foundational processes (e.g., Assign Unique Organization Identifier), with each process linked to associated user stories.
Key Responsibilities
- Deliver complete, testable, unambiguous, validated requirements specification for assigned functions, processes, workflows, or user stories.
- Analyze, identify and document missing requirements detail.
- Provide detailed data definitions mapped to unified data dictionary.
- Document business rules, workflow logic, and traceability mappings.
- Coordinate with Product Owner to manage backlog.
- Facilitate requirements clarification with stakeholders.
- Ensure test plans and cases aligned to requirements.
- Participate in Agile Sprint activities and provide regular reporting.
- Prepare materials for governance and vendor discussions.
- Decompose workflows, data requirements, triggers, decision points, and exceptions needed for the new IAA solution.
- Identify and resolve inconsistencies across stories in different capability areas.
- Carry out research to plug any knowledge gaps pertaining to IAM in general, including, but not limited to, digital identity, authentication and authorization.
- Define precise, actionable acceptance criteria using BDD/Gherkin, scenario-based, or rule-based formats.
- Ensure alignment to business rules, solution architecture, privacy/security requirements, and integration expectations.
- Work across teams to ensure alignment on requirements, dependencies, and decision points.
- Facilitate quick turnaround decisions for requirement gaps or ambiguities.
- Ensure adherence to OH documentation standards and BA methodology.
- Maintain traceability between acceptance criteria, business requirements, and solution design.
- Participate in sprint ceremonies and backlog refinement.
- Ensure user stories and acceptance criteria meet Definition of Ready (DoR).
Qualifications & Requirements
REQUIRED
- Must be able to work up to 5 days onsite per week
- 7+ years of Business Analysis experience, with at least 3 years in senior BA roles supporting large-scale digital or identity-related programs.
- Proven experience creating detailed, testable user stories and acceptance criteria for complex workflows, system integrations, and identity/access management solutions.
- Proven experience developing and managing detailed data requirements for complex system integrations and IAM solutions
- Experience working with digital identity, access management, authentication, authorization, or interoperability domains.
- Hands-on experience with Azure DevOps (ADO) for work item management, backlog refinement, and documentation.
- Strong understanding of Agile delivery frameworks, including writing INVEST‑compliant user stories and definition of done (DoD).
- Demonstrated ability to independently analyze, clarify, decompose, and document high‑complexity functional requirements.
- Experience in multi-stakeholder public-sector or health-sector environments.
- Proven ability to collaborate with architects, product owners, testers, and integrators to drive clarity and alignment.
- Exceptional written communication skills — ability to articulate precise, unambiguous requirements
NICE TO HAVE
- Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 800‑63.
- Experience working in health information management, provider data, or digital health ecosystems.
- Familiarity with public-sector governance, privacy, and cybersecurity considerations.
- Proficiency with tools including Azure DevOps, Confluence, Miro/Lucid, Visio, and Excel.
- Experience working with solution integrators and large vendor teams.
- Demonstrated experience analyzing high-volume processes and user stories
- Able to produce clear, structured, unambiguous acceptance criteria suitable for architects, testers, and integrators.
EVALUATION CRITERIA
- Minimum 7+ years, including senior-level work on complex digital programs - 15 points
- Demonstrated experience analyzing high-volume user stories and producing clear, structured, unambiguous acceptance criteria suitable for architects, testers, and integrators. - 20 points
- Experience in IAM/digital identity, authentication/authorization workflows, or provider identity systems. - 20 points
- Hands-on experience using Azure DevOps for backlog management, story refinement, and requirements traceability. - 10 points
- Demonstrated ability to lead sessions, clarify requirements, and drive consensus in multi-party environments. - 15 points
- Experience developing detailed data requirements and rationalizing across a high volume of processes. - 20 points
Key Skills & Competencies
OIDC, OAuth 2.0, SAML, NIST 800-63, Azure DevOps, Confluence, Miro, Lucid, Visio, Excel, BDD, Gherkin
Applications for this position will be accepted until Tuesday, June 23, 2026 at 12:00 p.m..
If you meet the requirements for this role, please apply now.
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