Business Analyst - Senior

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Job Details

Closing Date: Thursday, May 28, 2026 at 12:00 p.m.

Location: 55 John St. Toronto, Ontario - 15th Floor, Toronto, ON, Ontario, Canada

Organization: City of Toronto

Department: Technology Services

Start Date: 2026-07-22

End Date: 2027-01-22

Assignment Type: Hybrid

Job Type: Contract

Job ID: 05221206

Project Overview

The Administrative Penalty System (APS) project requires support to evaluate and analyze activities across multiple work package streams, oversee business process analysis, and collect, elicit, and document business requirements to shape business solutions that meet desired outcomes.

Key Responsibilities

Evaluate and analyze activities across different work package streams
Oversee business process analysis activities
Collect, elicit, and record business requirements
Shape and craft business solutions aligned to business needs and desired results
Facilitate meetings and negotiations with stakeholders
Resolve and manage conflicting priorities between involved parties
Perform option analysis and trend analysis
Apply IT analysis methodologies such as process flow diagrams
Produce other deliverables as directed by management

Qualifications & Requirements

REQUIRED

Must be able to work 3 days onsite per week in Toronto
5+ years of experience in business analysis in large organizations
Ability to effectively facilitate meetings that are tailored to the audience
Demonstrated ability to work effectively with all levels of staff, customers, and other IT personnel
Strong analytical skills
Strong analytical skills and demonstrated ability in IT analysis methodologies (e.g., process flow diagram)
Excellent oral and written communication, presentation, and interpersonal skills
Excellent organizational skills with proven ability to work independently with a high level of self-direction
Ability to perform option analysis and trend analysis
Advanced proficiency using various Microsoft Office desktop products
BA/BS in Business Administration, Project Management, or related field, or an equivalent combination of education and/or experience

NICE TO HAVE

Public sector experience

Key Skills & Competencies

Business analysis, Requirements elicitation, Business process analysis, Process flow diagrams, Option analysis, Trend analysis, Microsoft Office

Applications for this position will be accepted until Thursday, May 28, 2026 at 12:00 p.m..

If you meet the requirements for this role, please apply now.

Apply for This Position

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