RQ-2026-009403 - Business Analyst - Senior - Primary Care

Job Details

Closing Date: Monday, April 20, 2026 at 5:00 p.m.
Location: 525 University Ave, Toronto, Ontario, Canada
Organization: Ontario Health
Department: Digital Excellence in Health
Start Date: 2026-05-18
End Date: 2027-04-02
Assignment Type: Hybrid
Job Type: Contract
Requisition #: RQ00585

Project Description

The Agency is enabling primary care information exchange through a provincial standard as a consistent and easy way for health care providers to see their patients’ most important health facts. This will provide essential clinical information to allow a common view and understanding of the patient within the circle of care and may be used by health care providers to support transition and transfer of patients across the continuum of care; coordination and collaboration around a patient’s care in the context of Agency Teams; and safe provision of care in unexpected or unscheduled medical situations (e.g. emergency or urgent care).

Job Description

Background Information:

The Agency is enabling primary care information exchange through a provincial standard as a consistent and easy way for health care providers to see their patients’ most important health facts. This will provide essential clinical information to allow a common view and understanding of the patient within the circle of care and may be used by health care providers to support transition and transfer of patients across the continuum of care; coordination and collaboration around a patient’s care in the context of Agency Teams; and safe provision of care in unexpected or unscheduled medical situations (e.g. emergency or urgent care).

The purpose of this procurement is to procure two Business Analysts for the Primary Care initiative.

Must haves:

• 7+ years working experience as a Business Analyst on Health care/IT projects

• 3+ years of working experience on medium-to-high complexity Agile initiatives

Responsibilities:

• Work with lines of Agency assets such as Primary Care Information Exchange (PCIE), (business, architects, developers, UI and UX designers to collect and analyze requirements (i.e. business, integration, interface, data, and non-functional requirements) for new builds, enhancements)

• Work with both primary care vendors and Agency asset product owners to create/update/refine user stories, leverage techniques to drive out business priorities and maintain backlog.

• Contribute to agile sprint reviews, product demos and retrospectives.

• Document business and system solutions using Agile methodology techniques, as well as support the development of test scripts for end-to-end functional testing.

• Co-ordination and facilitation of stakeholder meetings, with clear agendas, minutes and follow-up.

• Assist with project initiation and governance by preparing necessary documents and reports.

• Help identify risks, assumptions and constraints for requirements, and communicate with internal and external stakeholders.

• Ensure performance and customer experience metrics are defined, measured and reported on a regular basis.

• Work with project managers to support continuous improvement of processes to optimize team productivity, quality and time-to-market.

• Manage multiple tasks, work assignments simultaneously, and meet delivery dates, while working under pressure and tight deadlines.

Desired Skills:

• College/University undergraduate degree in Computer Science, Business or related discipline from a recognized institution or equivalent experience

• 7+ years working experience as a Business Analyst on Health care/IT projects

• 3+ years of working experience on medium-to-high complexity Agile initiatives

• Ability to work with Technology teams and business users

• Knowledge/experience in Cloud technologies

• Knowledge of Provincial healthcare systems

• Knowledge of Personal Health Information Protection Act (PHIPA)

• Knowledge of agile principles and experience in scrum methodology

• Knowledge of JIRA, Confluence

• Excellent analytical, problem-solving and decision-making skills

• Excellent documentation, verbal and written communication skills, interpersonal and negotiation skills

• Ability to work in fast-paced environment with proven ability to multitask

• Certified Business Analysis Professional (CBAP) or Project Management Institute –Professional in Business Analysis Certification (PMI – PBA)

Required Experience / Evaluation Criteria:

  1. 7+ years work experience as a Business Analyst on healthcare or IT projects or both, ideally in public sector. 25 Points
  2. 3+ years of work experience on medium-to-high complexity Agile initiatives. 10 Points
  3. Strong stakeholder engagement, facilitation, negotiation and communication and documentation skills. 25 Points
  4. Working knowledge of Provincial healthcare systems. 20 Points
  5. Certifications in Business Analysis or Project Management, Experience in Agile environment. 10 Points
  6. Knowledge of privacy practices and policies, ideally Personal Health Information Protection Act (PHIPPA). 10 Points

Total Evaluation Criteria: 100 Points

Deliverables / Responsibilities

Deliverables include, but are not limited to:

• Requirements gathering

• Project documentation

• Create and execute test scripts for end-to-end functional testing

Applications for this position will be accepted until Monday, April 20, 2026 at 5:00 p.m..

If you meet the requirements for this role, please apply now.

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